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Cancellation Policy

Teaching & Cancellation Policy This policy applies to all JFLT English preparation programs, group courses, and private coaching sessions offered by our company. By enrolling, all students agree to the terms below. 1. Disclaimer We are not an official training body, government institution, or certified JFLT examination provider. We operate solely as a private preparation centre offering English training designed to help students prepare for the JFLT and related language assessments. All results, level improvements, and exam outcomes depend on the student’s commitment, performance, and consistent participation. 2. Attendance Requirements All lessons take place as scheduled. Students are responsible for attending each session on time and prepared. 3. No Rescheduling To maintain an efficient training schedule and ensure quality for all students, rescheduling is not available. If a student cannot attend a lesson, they may choose one of the following options: Join the next available live session within their program, or Receive a video recording of the missed lesson, along with all included materials. There are no exceptions to this policy. 4. Missed Lessons A missed lesson is still considered delivered. There are no refunds, credits, replacements, or make-up lessons for missed sessions, regardless of the reason. The provided video recording ensures the student can continue their training without falling behind. 5. Lesson Recordings Only the teacher may record lessons. Recordings are for individual study only and may not be shared, distributed, or uploaded in any form. 6. Teaching Standards Our instructors will: Deliver every scheduled session Provide structured JFLT-focused English preparation Offer recordings when lessons are missed Give feedback, tasks, and progress support Maintain a professional training environment 7. Student Responsibilities Students agree to: Attend lessons consistently Complete assigned practice and independent study Communicate professionally Use course materials responsibly Follow the program schedule and expiry dates 8. Program Expiry All lessons must be used within the program timeframe. Unused lessons do not roll over, are not transferable, and are not refundable.

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